Privacy Policy Statement 

Last updated: February 19, 2025

This privacy policy describes our policies and procedures on the collection, use and disclosure of your information when you use the service, and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, You agree to the collection and use of information in accordance with this privacy policy.

 

Interpretation and Definitions

Interpretation

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this privacy policy:

Account means a unique account created for you to access our service or parts of our service.

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Content Nation Sdn Bhd, 4th Floor, 142-146, Jalan Tuanku Abdul Rahman, Kuala Lumpur, 50100, Malaysia.

Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

Country refers to: Malaysia

Device means any device that can access the service such as a computer, cellphone or a digital tablet.

Personal data is any information that relates to an identified or identifiable individual.

Service refers to the website.

Service provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the service, to provide the service on behalf of the Company, to perform services related to the service or to assist the Company in analysing how the service is used.

Usage data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).

Website refers to Content Nation’s website, accessible at https://contentnation.my

You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

 

What are cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work or to improve their efficiency and provide a better user experience. Cookies enable websites to remember your actions and preferences (such as login information, language, font size, and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How we use cookies

We use cookies and similar technologies for the following purposes:

Essential cookies: These cookies are necessary for the functioning of our website and enable you to navigate through its pages and use its features. Without these cookies, certain services and functionalities may not be available.

Analytics cookies: We use analytics cookies to collect information about how visitors use our website. This helps us understand and analyse data such as the number of visitors, the pages visited, and the sources of traffic. We use this information to improve our website and enhance the user experience.

Preference cookies: These cookies allow our website to remember choices you make and provide enhanced features and personalised content. For example, we may use cookies to remember your language preferences or to remember your login information for future visits.

Advertising cookies: We may use advertising cookies to deliver advertisements that are relevant to you and your interests. These cookies may track your browsing habits and collect information about your online activities to provide targeted advertising.

Cookie management

By using our website, you consent to the placement of cookies on your device as described in this privacy policy. However, you can control and manage cookies in various ways. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or prompt you before accepting them. Please note that if you choose to block cookies, some parts of our website may not function properly.

For more information on how to manage cookies, you can refer to the ‘Help’ section of your browser or visit www.allaboutcookies.org.

Updates to this policy

We may update our policy from time to time to reflect changes in technology, legal requirements, or our practices. We encourage you to review this page periodically for any updates. The “Last Updated” date at the top of this page indicates when this was last revised.

Collecting and Using Your Personal Data

Types of data collected

Personal data

While using our service, We may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Usage data

Usage data

Usage data is collected automatically when using the service.

Usage data may include information such as your device’s internet protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.

Use of Your Personal Data

The Company may use personal data for the following purposes:

To provide and maintain our service, including to monitor the usage of our service.

To manage your account: to manage your registration as a user of the service. The personal data you provide can give you access to different functionalities of the service that are available to you as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with us through the service.

To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information.

To manage your requests: To attend and manage your requests to us.

For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our service users is among the assets transferred.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our service, products, services, marketing and your experience.

We may share your personal information in the following situations:

•       With service providers: We may share your personal information with service providers to monitor and analyse the use of our service, to contact you.
•       For business transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
•       With affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any other subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
•       With business partners: We may share your information with our business partners to offer you certain products, services or promotions.
•       With other users: when you share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
•       With your consent: We may disclose your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Transfer of your personal data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Delete your personal data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

Our service may give you the ability to delete certain information about you from within the service.

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business transactions

If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose your personal data in the good faith belief that such action is necessary to:

•       Comply with a legal obligation
•       Protect and defend the rights or property of the Company
•       Prevent or investigate possible wrongdoing in connection with the service
•       Protect the personal safety of users of the service or the public
•       Protect against legal liability

Security of your personal data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Children’s privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before we collect and use that information.

Links to other websites

Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact us

If you have any questions or concerns about our use of cookies or this Privacy Policy, please contact us at hello@contentnation.my.